Terms of Conditions

Terms and Conditions of Bicozee E-commerce Website


Terms and Conditions

Welcome to the Bicozee e-commerce platform. By accessing and using our website, you agree to comply with the terms and conditions outlined below. If you do not agree with these terms, please refrain from using our website.


1. Website Usage Terms

1.1 By using Bicozee, you agree to enter into a legally binding agreement with us.
1.2 You must be at least 18 years of age or older.
1.3 Unauthorized activities such as hacking, phishing, or any illegal conduct are strictly prohibited.


2. Account Creation and Security

2.1 You are responsible for maintaining the confidentiality of your account details (email and password).
2.2 If any unauthorized activity occurs under your account, notify us immediately.


3. Product Information and Availability

3.1 We strive to provide accurate product descriptions; however, we reserve the right to correct any errors.
3.2 Product availability is subject to change without prior notice.


4. Payment and Transactions

4.1 All transactions must be completed using the designated payment gateways provided on our website.
4.2 If fraudulent activity is detected, your account may be temporarily suspended.


5. Delivery Policy

5.1 We aim to deliver products within the specified timeframe; however, unforeseen delays may occur, for which we cannot be held responsible.
5.2 We are not liable for delays caused by incorrect address details provided by you.


6. Return and Refund Policy

6.1 You must notify us within 7 days of receiving a product if you wish to return it.
6.2 Refunds will be processed according to our refund policy.


7. Copyright and Intellectual Property

7.1 All content on this website (text, images, logos) is the property of Bicozee and is protected under intellectual property laws. Unauthorized use is prohibited.


8. Limitation of Liability

8.1 Bicozee will not be held liable for any loss or damage (direct, indirect, or consequential) unless caused by our intentional negligence.


9. Governing Law

9.1 These terms are governed by the laws of Bangladesh.
9.2 Any disputes will be resolved under the jurisdiction of the courts in Bangladesh.


10. Modification of Terms

10.1 We reserve the right to update these terms and conditions without prior notice.
10.2 It is your responsibility to regularly review the updated terms on our website.


Note: These terms and conditions are designed to protect both you and us. If you have any questions, feel free to contact us at info@bicozee.com.